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Privacy Policy

Effective Date: 7/2/2025

1. Introduction

At JSA Towing, your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website or services.

2. Information We Collect

We may collect the following information:

  • Name

  • Phone number

  • Email address

  • Any details you provide through our forms, phone calls, or service requests

3. How We Collect Information

We collect data:

  • When you request a tow, sign up for updates, or submit feedback via forms

  • Through phone calls or direct communication

4. How We Use Your Information

We use your information to:

  • Provide towing services and schedule appointments

  • Process payments

  • Send service updates or confirmations

  • Send marketing messages if you've given explicit consent (SMS or email)

5. Data Sharing and Disclosure

We do not sell your personal information.
We may share it with trusted third parties only when necessary to:

  • Process payments

  • Operate our dispatch and booking systems

  • Maintain website or software functionality

6. Data Retention and Security

We retain your data only as long as necessary to provide our services and fulfill legal obligations.
We use industry-standard practices, including secure servers and encryption, to protect your data.

7. Changes to This Policy

This policy may be updated to reflect changes in law or our practices. Please check back regularly for updates. The "Effective Date" above will reflect the most recent change.

8. Contact Us

Questions or privacy concerns? Contact us at:
📞 661-722-9300
📧 Or visit our website at www.jsatow.com

SMS Disclosure

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
 

SMS Terms and Conditions

 
Product Description
 
By providing your mobile phone number, you consent to receive SMS messages from JSA Towing related to service updates, dispatch notifications, roadside assistance communications, and other account-related information.
 
Message Frequency (use whichever matches the submission in the registration form)

  • Message frequency may vary.

  • You may receive [5] SMS messages per week

     

Message and Data Rates
Standard message and data rates may apply.
 
Opting Out
You may opt out of receiving SMS messages at any time by replying with "STOP" to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.
 
Help and Support
 
If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team at 661-722-9300

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